RED.Health, a medical emergency response platform, has launched its innovative direct-to-consumer subscription service, RED Family Protect.
In a press statement on Tuesday, the company informed that the RED Family Protect offers comprehensive emergency care plans tailored to individual needs, particularly focusing on elderly family members with children living away from home. With services free for the first three months, this initiative provides peace of mind to families concerned about medical emergencies in their absence.
The service includes a dedicated 24x7 helpline with a rapid 2-second response time and world-class ambulance services that guarantee arrival within 15 minutes. A trained agent immediately dispatches a JCI-accredited ambulance to the registered address, offering unlimited ambulance trips within a 100km radius. The ambulance is equipped with a paramedic who stabilises the patient, coordinates with an on-call doctor, and provides real-time updates to the user and local family members during the journey to the preferred hospital.
Beyond emergency transport, RED Family Protect offers a holistic approach to medical emergencies. Subscribers have access to emergency doctors via phone or video, hassle-free hospital admission coordination, and a dedicated care manager for continuous recovery support.
Prabhdeep Singh, Founder & CEO of RED. Health, expressed his enthusiasm for the launch, stating, “RED Family Protect represents a significant advancement in emergency medical response for India. We have developed this service with a deep understanding of the unique challenges faced by families, especially those with loved ones living abroad. We aim to provide unparalleled peace of mind and a comprehensive support system through rapid, high-quality care in critical moments. RED Family Protect embodies our commitment to bridging healthcare gaps and ensuring that distance never compromises care. We are proud to set a new standard in emergency medical services that prioritises reliability, efficiency, and compassion.”